APA Style
HERMAWAN KARTAJAYA ,DKK. (2004).
ON BECOMING A CUSTOMER-CENTRIC COMPANY .
JAKARTA:
GRAMEDIA PUSTAKA UTAMA.
Chicago Style
HERMAWAN KARTAJAYA ,DKK.
ON BECOMING A CUSTOMER-CENTRIC COMPANY.
JAKARTA:
GRAMEDIA PUSTAKA UTAMA,
2004.
Text.
MLA Style
HERMAWAN KARTAJAYA ,DKK.
ON BECOMING A CUSTOMER-CENTRIC COMPANY.
JAKARTA:
GRAMEDIA PUSTAKA UTAMA,
2004.
Text.
Turabian Style
HERMAWAN KARTAJAYA ,DKK.
ON BECOMING A CUSTOMER-CENTRIC COMPANY.
JAKARTA:
GRAMEDIA PUSTAKA UTAMA,
2004.
Print.